We at Printail strive to give you a quality product of your choice. However if you are not happy with the order that you have received for any reason, you can mail us at [email protected]
Can I get a refund on a canceled order?
- The refund will be processed to your printail wallet instantly. You can withdraw it to your bank account easily.
- If you have any further questions about the return or exchange policy, you can contact us at [email protected].
What are the terms of the Return and refund Policy?
- Return or exchange of products is only available for the products that were delivered incorrectly, are defective, or were damaged during shipping. Just send us some evidence, like photos or videos, to [email protected] and we’ll take a look.
- If you want to exchange or return something you’ve received, you have 3 days to let us know. Just make sure it’s in the same condition you received it, with all its tags and packaging.
- If the product doesn’t meet these guidelines, we won’t be able to process a refund or exchange.
- It will take about 5-7 working days to process and ship a replacement product.
